Effective date April 2015.
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
We collect information that you voluntarily supply to us online when using the site. This includes, but is not limited to: when you register on our site, place an order, subscribe to our newsletter, send us an email, respond to a survey or fill out a form.
The type of information that we collect when you sign up for our newsletter is generally your name and email address. When ordering a product you will be asked to enter your name, postal address, e-mail address and/or credit card information. All of this information is provided directly by you.
We typically only contact individuals who specifically request that we do so or who have signed up for our newsletters or purchased one of our products.
This kind of information also helps us remember and process the items in your shopping cart, understand and save your preferences for future visits, gather general visitor information, and keep track of advertisements so that we can offer better site experiences and tools in the future.
Any of the information we collect from you may be used in the following ways:
- To customize features and personalize your experience
- To improve our website and offerings (we’re always trying to create the very best products and services for you!)
- To improve customer service and provide excellent support
- To process transactions
- To send periodic emails – The email address you provide for order processing may be used to send you information, updates, or other important company news. Note: We always include easy unsubscribe instructions in all of our emails should you wish to stop receiving them.
Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online (for example on message boards, through email, or in chat or comment areas) that information can be seen, collected, and used by other parties besides us. We are not responsible for any unauthorized third-party use of such information.
Also know that we may release information about our visitors when it is appropriate to comply with the law or to protect the rights, property, or safety of users of our site or the public. In addition, as our business grows we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.
HOW DO WE STORE YOUR INFORMATION?
Your membership information is stored on a secure list server and all passwords are encrypted on the database. To maintain the safety of your personal information, the server and the information contained therein can only be accessed by people who help manage our lists in order to deliver information to those who would like to receive it. Information necessary for the delivery of our newsletters is also stored at Mailchimp.com for delivery purposes and can only be accessed by those who help publish and deliver thefamilydog.com or stopthe77.com newsletters.
At this time we do not store any credit card information on our servers. All payment transactions are handled by third-party processors such as PayPal and all of your information is protected through their security systems.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. While our websites have fun activities for children, no data is collected from them at any time. Our products and services are all directed to people who are at least 13 years old or older, comments on our websites are allowed only by those aged 13 years and older, and membership is only available to people 18 years of age and older.
This policy (including our children’s privacy statement) does not apply to information we might collect offline or through other means – like over the phone, at live events, or through private consultations.
TERMS AND CONDITIONS OF USE
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our websites.
If you have any questions, please direct them to: [email protected]
The Family Dog – Privacy
PO Box 396
Brookside, NJ 07926
*this version dated April 2015 was modified from the earlier version dated August 2013 to include the application of these terms and conditions to our new website: www.stopthe77.com